REF Kumamoto by VESSEL HOTELS
Ce que disent les invités
Great location. Easy access from the tram stop and JR station. We even made an easy half day trip to Fukuoka from here. Polite & friendly staff. Great breakfast with Western and Japanese selections. Grilling food by yourselves is a nice touch. Nice public baths, only a few bathers. Free ice popsicles. Easy check out. You just drop your key in a box and leave.
Michie
janvier 2025
The staff were friendly and helpful, the rooms were very clean and comfortable and the breakfast was delicious. Great location as it was right in the heart of downtown Kumamoto so it was easy to walk around, take public transit and close to rental car locations. Would definitely stay again, thank you!
Paige
août 2024
These room are extremely small, but the hotel has organized everything very efficiently, both in terms of supplies inside the room, and in terms of supplies outside the room (lounge, reception desk,etc). Location is outstanding. Front desk staff were extremely helpful with a number of issues (electrical plug adapter, calling for a complicated taxi requested, organizing retrieval of a forgotten item), and always with a smile. Really excellent customer service.
Gyl
juin 2024
I really loved REF in Kumamoto, rooms are small but you can fit luggage under the bad and make everything smooth and practical, facilities are top notch, the bath floor is great, laundry is great, breakfast is good but most important thing the staff is super helpful and some of them speak english. They helped me with my luggage before and after my stay so thanks guys 10/10!
Francesco
janvier 2025
Location was great and very central. We were there only for the night and there are many great restaurants and shopping outlets that is within walking distance. The breakfast was fantastic as it showcase the various local fare of the region.
Cindytan4100
octobre 2023
Great location with tons of dining, shopping and entertainment options surrounding the hotel. Despite the central location, the room was very quiet. Cleanliness of the room itself was good and the layout made good use of the space. There's a paid laundromat available for guest use, and a free public hot spring. Discounted parking is available at a nearby lot and the hotel has written English instructions clearly explaining how to use it. Overall, excellent price-to-value.
Rcb
octobre 2023
- very convenient location, many car parks nearby - big shopping mall nearby - next to tram station - big and great indoor onsen facilities with free ice pop, very enjoyable - very comfy bed and room - comic common area at lobby is interesting - nice breakfast with many choices
David
janvier 2025
Breakfast excellent, both Japanese and western dietary options. Staff, responsive and kind. Public onsen bath was perfect, plenty of space both evening and morning hours, bonus they have Dyson hair dryer's in women's locker room. Extremely convenient location in the shopping district, easily accessible by public transit. Will stay there again!
Hana
juin 2024
Comfortable room in a modern hotel in the Shinshigai area of Kumamoto. The location is excellent with easy access to sights and restaurants on foot or via the various tram lines. The staff are helpful and the communal bath, which has indoor and outdoor areas, is great.
Jeremy
janvier 2025
Close to shopping areas, covered malls right outside hotel, lots of eateries minutes away, 7/11 right next door, Kumamoto Castle minutes away. Excellent location! Room was very clean and roomy for a Japanese hotel. In our public bath was also extremely clean and nice.
Terri
avril 2023
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