REF Kumamoto by VESSEL HOTELS

I had a great stay at this hotel! The location is incredibly convenient, surrounded by plenty of restaurants, shops, and convenience stores — everything you need is just a short walk away. The staff were outstanding: very friendly, welcoming, and always ready to help with any issues that came up during my stay. The breakfast was excellent, with a good variety of tasty options to start the day right. I also really appreciated the free drinks and water dispensers available 24 hours — such a thoughtful touch. Another highlight was the complimentary public bath, which provided a relaxing experience after a long day out. Although the hotel doesn’t have its own parking spaces, they do offer discounted rates at a nearby designated parking lot, which was very helpful. Overall, I highly recommend this hotel for its great service, comfort, and convenience!

Great location. Easy access from the tram stop and JR station. We even made an easy half day trip to Fukuoka from here. Polite & friendly staff. Great breakfast with Western and Japanese selections. Grilling food by yourselves is a nice touch. Nice public baths, only a few bathers. Free ice popsicles. Easy check out. You just drop your key in a box and leave.

These room are extremely small, but the hotel has organized everything very efficiently, both in terms of supplies inside the room, and in terms of supplies outside the room (lounge, reception desk,etc). Location is outstanding. Front desk staff were extremely helpful with a number of issues (electrical plug adapter, calling for a complicated taxi requested, organizing retrieval of a forgotten item), and always with a smile. Really excellent customer service.

Great location and value for money. Less than 5min walk from nearby underground car park, and entrance under covered arcade. Welcome drink and courtesy umbrellas a nice touch. Got the triple room with the option for two large single beds and one smaller single bed, much more comfy than the usual small double + single default option.

Location was great and very central. We were there only for the night and there are many great restaurants and shopping outlets that is within walking distance. The breakfast was fantastic as it showcase the various local fare of the region.